Track your order

Our products are shipped directly from the supplier. Please allow an average delivery time of 10–15 working days to the Netherlands and 12–20 working days to Belgium. This direct shipping saves us a great deal on transport and storage costs, which is one of the reasons we can offer our products at a lower price.

Sometimes an order is delayed. If your order has not arrived 3 days after the expected delivery date, please get in touch with us.

Track & Trace

Once your parcel has arrived at the postal company, the Track & Trace information (we sent you the Track & Trace code by email) is available at: https://www.17track.net/nl.

You can also view the Track & Trace information for your order by clicking the 17track.net link in the email you received.

For Belgium, you can also use the bpost website: https://track.bpost.be/btr/web/#/home

Please note: it takes a few days after your order has been shipped before the Track & Trace information is available.